SureCoin Privacy Policy
Last Updated: December 18, 2025
SureCoin (“SureCoin,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you use the SureCoin mobile app, website, and related services (collectively, the “Services”).
By using the Services, you agree to this Privacy Policy.
1. Information We Collect
We collect information in the following categories.
A. Information You Provide to Us
• Contact Information
â—¦ Name
â—¦ Email address
• Account Information
â—¦ Login credentials
â—¦ Subscription status and plan details
• User Content
â—¦ Photos or images of coins you upload
â—¦ Descriptions or other information you submit
B. Information Collected Automatically
• Usage Data
â—¦ Product interaction (features used, actions taken)
â—¦ Other usage data related to app functionality
• Diagnostics
â—¦ Performance data
â—¦ Crash logs and error reports
â—¦ Other diagnostic data
• Device and Technical Data
â—¦ Device type, operating system version
â—¦ App version
â—¦ Log data and analytics events
C. Payment Information
Payments are processed by third-party payment providers (such as Apple App Store, Google Play, or other processors). We do not store full credit card numbers or sensitive payment credentials.
2. How We Use Your Information
We use the information we collect to:
• Provide, operate, and maintain the Services
• Analyze uploaded coin images and generate results
• Create AI-generated draft listings and descriptions at your request
• Manage accounts, subscriptions, and billing
• Personalize and improve the user experience
• Monitor performance, fix bugs, and improve reliability
• Communicate with you about your account, updates, or support requests
• Comply with legal obligations and enforce our Terms of Service
3. App Store Privacy Disclosures
The iOS and Android apps do not share collected data with other companies for purposes of tracking across apps and web sites.
Data Linked to You
The following data may be collected and linked to your identity:
• Contact Info
â—¦ Name
â—¦ Email address
• Usage Data
â—¦ Product interaction
â—¦ Other usage data
• User Content
â—¦ Photos or videos (coin images you upload)
• Diagnostics
â—¦ Performance data
â—¦ Crash data
4. Use of Analytics and AI / Machine Learning
We may use aggregated and de-identified data (including usage patterns and image-derived signals) to:
• Improve app performance and reliability
• Enhance AI and machine learning features
• Develop new features and functionality
We use commercially reasonable methods to de-identify data before using it for these purposes.
5. Sharing of Information
We do not sell your personal information. Data linked to you may be stored on our servers or in our databases, which are not sold to or shared with third parties for tracking purposes.
We may share information only in the following circumstances:
• With service providers - Trusted vendors who help us operate the Services (e.g., hosting, analytics, payment processing). They are permitted to use data only to perform services for us.
• Legal requirements - If required to comply with applicable laws, regulations, subpoenas, or lawful government requests.
• Business transfers - In connection with a merger, acquisition, financing, or sale of assets, where information may be transferred as part of that transaction.
6. Data Retention
We retain personal information only as long as reasonably necessary to:
• Provide and maintain the Services
• Fulfill the purposes described in this policy
• Comply with legal, accounting, or regulatory obligations
You may request deletion of your account and uploaded content by contacting us at the email address below or by using the Delete Account button in the iOS or Android apps, where available.
7. Security
We use reasonable administrative, technical, and organizational safeguards (such as encryption and access controls) to protect your information. However, no system can be guaranteed to be 100% secure.
8. Children’s Privacy
The Services are not directed to children under 13, and we do not knowingly collect personal information from children. If we learn that we have collected such information, we will delete it promptly.
9. Your Privacy Rights
Depending on your state or country of residence, you may have rights to:
• Access personal information we hold about you
• Request correction or deletion of your information
• Opt out of certain data uses (where applicable)
To exercise these rights, contact us at:
helpdesk@surecoin.co
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If changes are material, we will provide notice (for example, via the app or email). Continued use of the Services after the effective date means you accept the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, contact:
SureCoin Support
helpdesk@surecoin.co
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​Terms of Service
Last Updated: December 18, 2025
These Terms of Service (“Terms”) are an agreement between you and SureCoin (“SureCoin,” “we,” “us,” or “our”). By downloading, accessing, or using the SureCoin mobile app, website, or related services (the “Service”), you agree to these Terms.
If you do not agree, do not use the Service.
1) Who May Use the Service
You must be at least 13 years old to use the Service. If you are under 18, you represent you have permission from a parent or legal guardian.
2) The Service and AI Outputs
SureCoin provides tools that use software and artificial intelligence to analyze images of coins and produce informational results (such as coin type, date, mint mark, grade indicators, and market signals) and may generate drafts of listing content.
Important:
The Service is not a professional grading, authentication, appraisal, or financial advice service.
AI outputs may be inaccurate, incomplete, or wrong. You are responsible for verifying results before relying on them, especially before buying/selling or publishing a listing.
3) Your Account
You may need an account to use the Service. You agree to:
Provide accurate information and keep it updated
Keep your login credentials confidential
Be responsible for activity under your account
Notify us promptly if you suspect unauthorized use.
4) Your Content (Photos and Inputs)
“Your Content” includes photos you upload (front/back coin images), text you provide, and any other materials you submit.
You keep ownership of Your Content. However, you grant SureCoin a non-exclusive, worldwide, royalty-free license to host, store, reproduce, process, and display Your Content only to provide and maintain the Service (including generating results and drafts you request).
You represent you have all rights needed to upload Your Content and that it does not violate law or anyone else’s rights.
Prohibited Data
Do not upload:
Health/medical data regulated by HIPAA
Full payment card or bank account numbers
Social Security numbers, driver’s license numbers, or similar government IDs
Any other highly sensitive personal data
5) Usage Data and Improvements
We may collect “Usage Data” (information about how the Service is used and performs). We may use Usage Data to operate, maintain, improve, and promote the Service. If we share Usage Data externally, we will do so only in aggregated form that does not identify you.
6) Machine Learning and Training
We may use de-identified and aggregated Usage Data and/or de-identified and aggregated elements derived from Your Content to improve AI or machine-learning features in the Service. We use commercially reasonable efforts to de-identify data prior to such use.
7) Acceptable Use (Common-Sense Rules)
You agree not to:
Use the Service for unlawful, fraudulent, deceptive, or harmful purposes
Misrepresent authenticity, condition, provenance, or value of coins using our outputs
Upload content you do not have rights to use
Attempt to bypass plan limits, security, access controls, or authentication
Reverse engineer, decompile, or attempt to extract source code (except where prohibited by law)
Interfere with or disrupt the Service (including security or vulnerability testing without permission)
Use the Service to build a competing product using our non-public features or materials
We may suspend or terminate access if you violate these Terms or if your use materially harms the Service or other users.
8) Plans, Billing, and Subscriptions
Some features require a paid plan. Plan details and usage limits are presented in the app and/or on our website.
What You Are Charged (List)
You may be charged for:
Subscription fees (e.g., monthly or annual) for a selected plan
Usage-based fees if a plan includes metered usage (only if disclosed at purchase)
Applicable taxes where required (sales tax, VAT/GST where applicable)
App Store / Google Play Billing
If you purchase a subscription through Apple’s App Store or Google Play:
Payment is processed by Apple/Google (not directly by SureCoin).
Your subscription is managed in your Apple ID / Google account settings.
Cancellations, renewals, and refunds are governed by Apple/Google policies.
Auto-Renewal and Cancellation
Subscriptions may automatically renew unless canceled at least 30 days before the end of the current subscription period (or earlier if the store’s policy requires). You can cancel via your device’s subscription settings.
Price Changes
We may change pricing with at least 30 days’ notice (email or in-app). Changes apply at the start of the next subscription period, where permitted.
9) Suspension and Termination
You may stop using the Service at any time. We may suspend or terminate your access if you materially breach these Terms, fail to pay undisputed fees when due (where applicable), or use the Service in a way that materially harms the Service or others.
Deleting Your Content
Upon request, we will delete Your Content within 60 days, unless we must retain it for legal, security, fraud prevention, backup, or compliance purposes.
10) Confidentiality (Limited)
If either party receives non-public information from the other that is reasonably understood to be confidential (“Confidential Information”), the recipient will use it only to perform under these Terms and will protect it with reasonable care. This does not apply to information that is public, independently developed, rightfully received, or required to be disclosed by law.
11) Intellectual Property
SureCoin and its licensors own the Service, including software, design, and all related intellectual property. Except for the limited rights expressly granted to you, no rights are transferred.
12) Disclaimers
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, SURECOIN DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
We do not guarantee uninterrupted or error-free operation, or that AI outputs will be accurate.
13) Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
SURECOIN WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS OR REVENUES.
SURECOIN’S TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID TO SURECOIN FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.
Some jurisdictions do not allow certain limitations; in that case, the limitations apply to the fullest extent permitted.
14) Indemnity
You agree to indemnify and hold harmless SureCoin from claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising out of: (a) Your Content, (b) your misuse of the Service, or (c) your violation of these Terms or applicable law.
15) Governing Law and Venue
These Terms are governed by the laws of the State of Florida, excluding conflict-of-laws rules. Any dispute will be brought in the state or federal courts located in Florida, and you consent to their jurisdiction.
16) Changes to These Terms
We may update these Terms from time to time. If changes are material, we will provide notice (for example, via email or in-app). Continued use after the effective date means you accept the updated Terms.
17) Contact
SureCoin Support: helpdesk@surecoin.co
Delete My SureCoin Account
Last Updated: December 29, 2025
You can delete your account within the iOS and Andorid app by navigating to the Account Settings page and clicking Delete My Account or by emailing helpdesk@surecoin.co from the email address associated with your account and requesting account deletion.